Privacy policy

This privacy policy explains how AK Protect collects, uses and protects your personal data, in accordance with French law no. 78-17 of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR).

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That's why AK Protect is committed to respecting the confidentiality of the personal information we collect.

By using this site and/or our services, you consent to the processing of your personal data as described in this privacy policy. If you have any questions or concerns, you can contact us at akprotect.company@gmail.com.

1 - Key definitions

Personal data : Any information relating to an identified or identifiable natural person (surname, first name, address, e-mail, telephone number, IP address, data relating to your browsing on the site).

Processing : Any operation performed on personal data (collection, storage, modification, etc.).

Processor : The entity that determines the purposes and means of personal data processing.

Person concerned : Any person whose data is processed.

2 - Person responsible for processing

The data controller is Jonathan Amiach, manager of AK Protect.

For any request concerning your personal data, please contact :

E-mail : jonathan.amiach1@gmail.com
Postal address : 384 Rue Paradis, 13008 Marseille, France

3 - Collected data

3.1 - Data supplied by the user

We collect the information you provide directly to us :

Identity and contact : Last name, first name, e-mail address, telephone number.
Health data : Only in the context of specific consultations, and with your explicit consent.
Billing data : Bank details and information needed to issue invoices.

3.2 Automatically collected data

When you use our site, we automatically collect :

IP address and browsing data : To ensure security and improve your experience.
Cookies : To analyze site traffic and personalize your experience (see section 8).

4 - Purposes of Processing

Your data is processed for the following purposes :

Appointment management : Confirmation and follow-up.
Communication : Responding to your requests, sending information about our services (with your consent).
Billing and legal obligations : In accordance with tax legislation.
Analysis and improvement : Analysis of website traffic and optimization of the user experience

5 - Legal basis for processing

The processing of your data is based on :

Your explicit consent (sending marketing e-mails, collecting sensitive data).
Performing a contract (making appointments, performing services).
Legal obligations (keeping invoices, declaring to authorities).
Our legitimate interests (improving services, security).

6 - Data retention

We keep your data only for as long as necessary for each purpose:

Contact data : 3 years after last contact.
Billing data : 10 years in accordance with tax obligations.
Cookies : Depending on type, maximum duration 13 months (see section 8).

7 - Data sharing

We only share your data with :

Service providers: For example, SHDev for site maintenance.
Legal authorities: In the event of a legal or judicial obligation.

Our service providers undertake to respect the confidentiality of your data and to use it only within the framework defined by our collaboration.

8 - Cookies and similar technologies

We use cookies to :

Necessary cookies : Guarantee the site’s operation.
Statistical cookies : Analyze traffic via Google Tag Manager and Google Analytics (anonymized data).
Third-party cookies : Integrated content (e.g. STRIPE online payment platform).

Cookie management : You can disable cookies at any time via your browser settings :

Google Chrome : Settings > Privacy & security > Site settings > Cookies.
Mozilla Firefox : Options > Privacy and security > Cookies and site data.
Safari : Preferences > Privacy > Cookies and website data.
Microsoft Edge : Settings > Cookies and permissions.

9 - Data security

We implement technical and organizational measures to protect your data against unauthorized access, loss or modification :

Encryption of sensitive data.
Regular backups.
Strict access controls for authorized personnel.

In the event of a data breach likely to infringe your rights, we will inform the CNIL and the persons concerned within 72 hours.

10 - Your rights

In accordance with the GDPR, you have the following rights :

Access : View the data collected about you.
Rectification : Correct inaccurate data.
Erasure : Request the deletion of your data under certain conditions.
Portability : Receive your data in a readable format.
Objection : Refuse the processing of your data, in particular for marketing purposes.
Restriction : Temporarily limit the use of your data.

To exercise your rights, contact: akprotect.company@gmail.com.

11 - International transfers

If your data is to be transferred outside the European Economic Area, we will apply appropriate safeguards, such as standard contractual clauses validated by the European Commission.

12 - Protection of minors

We do not intentionally collect data from minors under the age of 16. If you are a parent and suspect that your child has shared information, please contact us immediately.

13 - External links

Our site may contain links to other sites. We are not responsible for their privacy practices. Please check their privacy policy before sharing your data.

14 - Modifications

We reserve the right to change this policy at any time. Changes will be posted on this page, and significant changes will be notified by e-mail.